Privacy Policy

Last updated: February 11, 2026

1. Introduction

Pooferi ("we", "our", or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your personal data when you use the Pooferi mobile application and related services ("Service").

By using our Service, you agree to the practices described in this Privacy Policy.

2. Data We Collect

2.1 Data You Provide

  • Account information: Name, email address, phone number
  • Profile information: Username, profile photo, biography
  • User content: Posts, comments, messages
  • Communication data: Support requests and feedback

2.2 Automatically Collected Data

  • Device information: Device model, operating system version, unique device identifiers
  • Usage data: In-app interactions, screens viewed, session duration
  • Log data: IP address, access times, error reports
  • Performance data: Crash reports, performance metrics

2.3 Payment Information

Subscription payments are processed through Apple App Store and Google Play Store. We do not collect or store your credit card information. Payment processing is handled entirely by the respective platform providers.

3. How We Use Your Data

We use the collected personal data for the following purposes:

  • Account creation and authentication
  • Providing, maintaining, and improving the Service
  • Subscription and membership management
  • Sending notifications (push notifications, email)
  • Security, fraud prevention, and abuse detection
  • Compliance with legal obligations
  • Statistical analysis and service quality measurement
  • Responding to user support requests

4. Data Sharing

Your personal data is not shared with third parties except in the following circumstances:

  • Infrastructure providers: Firebase (Google Cloud) — for authentication, database, and analytics services
  • Payment processors: RevenueCat — for subscription management; Apple and Google — for in-app purchase processing
  • Legal requirements: Court orders, prosecution requests, or regulatory obligations to competent authorities
  • Security: Protection against fraud, abuse, or serious security threats

Your personal data is never sold or rented to third parties for advertising or marketing purposes.

5. Data Retention

Your personal data is retained for as long as necessary to provide the Service and in accordance with legal retention obligations.

  • Active account: As long as your account remains active
  • Account deletion: Personal data is deleted within 30 days of a deletion request (see Delete Account & Data)
  • Legal retention: Data required by law is retained for the legally mandated period

6. Data Security

We implement industry-standard security measures to protect your data:

  • TLS/SSL encryption for secure data transmission
  • Firebase Authentication for secure identity verification
  • Firestore security rules for layered access control
  • Role-based access control (RBAC)
  • Regular security audits and logging

7. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data collection, the relevant data will be promptly deleted.

8. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to request correction of inaccurate data
  • Right to request deletion of your data
  • Right to object to data processing
  • Right to data portability
  • Right to withdraw consent at any time

To exercise your rights, please contact us at info@pooferi.org.

9. Third-Party Services

Service ProviderPurposeData Location
Firebase (Google Cloud)Authentication, database, analytics, notificationsEU (europe-west1)
RevenueCatSubscription managementUSA
Apple App StoreiOS app distribution and paymentsUSA
Google Play StoreAndroid app distribution and paymentsUSA
CloudflareWebsite hosting and CDNGlobal

10. International Data Transfers

In the course of providing our Service, your personal data may be transferred to servers located outside your country of residence through our infrastructure providers. Appropriate security measures are taken in compliance with applicable data protection regulations.

11. Changes to This Policy

This Privacy Policy may be updated from time to time. Significant changes will be communicated through in-app notifications. You can always find the most current version on this page.

12. Contact

For all privacy-related questions, requests, and inquiries: